Providing the Critical Information You Need to Design Effective Loyalty Programs


It starts with a low cost, easily integrated acceptance device called the Merchant Shopcarte at each retailer's counter. This rugged device is the perfect companion to every retailer's Point-of-Sale system. In addition to its hassle free integration with the existing retailer's system, this peripheral device also passes critical information directly to the WearLogic Web Hosted Retail Platform.

The Platform provides all of the critical information required for a loyalty program. This is achieved with four main modules:

  • Retailer Program Manager: This allows each retailer to individually customize the loyalty program they want to offer to different types of customer groups. For example, the retailer can offer a 10% discount to a VISA smart cardholder and a frequency program to its private card members. The segmentation of offers is unlimited.
     
  • Issuer Program Manager: This provides a comprehensive view across a broad range of retailers offering special promotions or other loyalty programs to its customers. It also the issuer to broker for its member special promotional or other loyalty offers. For example, every VISA Smart Card may receive 20% off at a special merchant rather than 5%. This Issuer Program Manager also allows easy interface with bank Smart Card management and loyalty systems.
     
  • Device Management System: Unlike any other loyalty system, the WearLogic Platform can interact with a broad range of mobile devices. This includes, Smart Cards (EMV and other), RFID chips (i.e. Mobil’s Speedpass), and IR equipped PDAs and cell phones. Using the Device Management System, a retailer has the flexibility to accept any or all of these devices at their Point-of-Sale.
     
  • Customer Support System: This system provides issuers and retailers with quick and easy access to the critical information required to respond to its customers’ problems and questions. For example, a customer can report a lost card or be able to discuss the benefits of using one mobile device over another.

Plus, the WearLogic Retail Loyalty System can accept a broad range of mobile devices providing membership program issuers the flexibility to offer techno savvy programs at the Point-of-Sale. These mobile devices include Smart Cards, RFID chips embedded on cards, key fobs and in the form of a peel and stick tag which can be mounted to cell phones or PDAs, and IR equipped devices.

What kinds of programs can I implement?

How simple is this to implement for me and my customers?

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